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Personal data and privacy

Terms for Personal Data Collection and Confidentiality

This policy applies to the website habitatstudio.bg, operated by Navun Ltd, headquartered at 1766 Sofia, Sofia Park 36, with registration number 202599248.

1. Personal Data – Purposes

Navun Ltd collects and processes personal data, ensuring the security and confidentiality of information provided by users and customers. The data and personal information requested by Navun Ltd are solely for the purposes of:

  • Order management;
  • Product and service delivery, as required by courier companies;
  • Payment processing;
  • Communication with customers regarding orders for goods and services;
  • Promotion of products, services, and offers;
  • Product and service recommendations;
  • Enhancing the online store and service platforms for the prevention of fraud and abuse, including granting access to third parties for technical support and other services related to the website.

Navun Ltd ensures that all third parties involved have signed confidentiality agreements regarding the use of personal data.

2. Personal Data

In compliance with Bulgarian and European legislation and recommendations, Navun Ltd treats any information that can directly or indirectly identify an individual as personal data. This includes direct or indirect information that identifies a person through an ID number or one or more characteristics of their physical, mental, psychological, economic, social, religious, or cultural identity.

3. Processing of Personal Data

Any operation or set of operations performed on personal data constitutes processing. This may include collecting, recording, organizing, storing, adapting, altering, retrieving, consulting, using, disclosing, transmitting, disseminating, joining, combining, blocking, erasing, or destroying data, whether by automatic or non-automatic means.

Personal Data and Information Provided to Navun Ltd

Manually provided data from users include:

  • Name and surname (to improve customer service);
  • Email address, address, company, and phone number (for clarification of details regarding product or service orders);
  • Recipient’s name, address, and phone number (as required by the courier company handling shipments on behalf of Navun Ltd);
  • Financial data (as required by the banking institution handling payments by bank transfers, debit, and credit cards).

Automatically collected data may include:

  • IP address of the device used;
  • Login, email address, and password;
  • Browser type and operating system version;
  • Data combined with similar data from other users to create features like “Best-Selling Product”;
  • URL, full timestamp (including date and time), and cookie count;
  • Searched and viewed products, services, or articles;
  • Browser data (cookies, Flash cookies, or similar) to prevent fraud.

Cookies are placed in the browser to identify users during interactions with the site. They may store identifiers or user preferences, including access data and the last-viewed page for a product or service offered by Navun Ltd.

Purposes for Cookie Use:

  • Providing offers and content according to users’ individual interests;
  • Analyzing user behavior;
  • Conducting research to improve content, products, and services provided by Navun Ltd;
  • Requiring re-login after a certain period for additional security;
  • Identifying potential actions for fraud prevention.

4. Consent for Data Sharing with Navun Ltd

By accepting the terms of use of habitatstudio.bg, registering on the site, or filling out personal data forms, users explicitly consent to the inclusion of their data in the databases managed by Navun Ltd and its partners. The collected data may be used for:

  • Marketing activities – receiving commercial and informational messages at the provided email addresses;
  • Informational activities – receiving non-commercial or administrative messages;
  • Ensuring access to restricted sections of the site;
  • Internal statistics, including tracking sales, assessing product quality, creating new features, promotions, and new services.

Navun Ltd may disclose this information to its partners only under confidentiality agreements. Data is disclosed for order processing, fulfillment, delivery, or payment purposes. Navun Ltd’s partners have access only to personal data necessary to fulfill their obligations.

Navun Ltd may disclose account or other personal data when legally required or to protect its rights, property, and security. This includes exchanging information with other companies and organizations to prevent or detect fraud.

Navun Ltd will not sell, share, or otherwise disclose personal data beyond these outlined cases.

Any registered user of habitatstudio.bg has the right to modify their personal data and/or object to data processing for legitimate reasons by sending a message to info@habitatstudio.bg.

5. Opting Out of Advertising or Information from Navun Ltd

Anyone who no longer wishes to receive marketing communications for promotions, offers, new products, etc., can unsubscribe using the unsubscribe link found at the end of each email sent by Navun Ltd or by contacting info@habitatstudio.bg.

You may decline all cookies by configuring your browser under the Help menu.

6. Protecting User Data

To ensure the safety of personal data, Navun Ltd advises each user to:

  • Keep their username and password confidential to avoid unauthorized access to personal data. Following this recommendation is considered an acceptance of responsibility for any actions performed from the account.
  • Keep the password secure and not share it with others.
  • Avoid using the same password for different accounts.
  • Log out of accounts on public computers before leaving.
  • Change passwords frequently.
  • Avoid disclosing personal information.

In case of suspected unauthorized access, users are encouraged to notify Navun Ltd at info@habitatstudio.bg immediately.

Users are responsible for providing accurate and complete information and may face legal consequences for providing false data.

Navun Ltd reserves the right to deny site access, close accounts, or cancel orders, including confirmed ones. Access to the site may be temporarily suspended for maintenance or new service implementation.

7. Privacy Policy

Navun Ltd understands the importance of the confidentiality of personal data. We ensure data protection during each transaction. Users should know that Navun Ltd does not request passwords, bank account details, or credit/debit card numbers via phone or email. In case of such requests, users should contact Navun Ltd at info@habitatstudio.bg.

Official emails from Navun Ltd are sent from addresses ending in @habitatstudio.bg. Messages requesting personal information or directing users to sites other than habitatstudio.bg are not authentic.